Privacy Policy
Last updated: August 2026
This Privacy Policy explains how Fanver.io (“Fanver”, “we”, “us”, or “our”) collects, processes, stores, and protects personal data when you visit our website or use our file hosting and sharing services.
We process personal data in accordance with applicable data protection laws, in particular the General Data Protection Regulation (“GDPR”), the German Federal Data Protection Act (“BDSG”), and the German Telecommunications Digital Services Data Protection Act (“TDDDG”).
1. Data Controller
The controller responsible for the processing of personal data in connection with Fanver.io is:
Samuel Ruoff
Schelmenwasen 21
72160 Horb am Neckar
Germany
Email: support@fanver.io
If you have questions regarding this Privacy Policy, the processing of your personal data, or wish to exercise your data protection rights, you may contact us using the email address above.
2. General Information About Data Processing
We process personal data only where there is a legal basis for doing so.
Depending on the circumstances, processing may be based in particular on:
Art. 6(1)(a) GDPR – where you have given your consent;
Art. 6(1)(b) GDPR – where processing is necessary for the performance of a contract or to take steps at your request before entering into a contract;
Art. 6(1)(c) GDPR – where processing is necessary to comply with a legal obligation;
Art. 6(1)(f) GDPR – where processing is necessary for our legitimate interests or those of a third party, provided that your interests or fundamental rights and freedoms do not override those interests.
Depending on how you use Fanver.io, we may process the following categories of personal data:
name and contact information;
email address;
account and authentication information;
IP address;
browser and device information;
server and security logs;
uploaded files and associated metadata;
download and sharing information;
payment and subscription information;
support communications;
newsletter subscriptions and interactions;
advertising and conversion information;
affiliate and referral information;
cookies and similar online identifiers.
3. Website Hosting – Hostinger
We use Hostinger for the hosting and technical operation of Fanver.io.
When you access Fanver.io, technical information may be processed through Hostinger's infrastructure in order to deliver the website and maintain its security, stability, and functionality.
This information may include:
IP address;
date and time of access;
requested URL;
browser type and version;
operating system;
referrer information;
HTTP status information;
server logs;
security-related information.
Processing is based, depending on the circumstances, on Art. 6(1)(b) GDPR and/or our legitimate interest in the secure and reliable operation of Fanver.io pursuant to Art. 6(1)(f) GDPR.
Further information:
Hostinger Privacy Policy:
https://www.hostinger.com/legal/privacy-policy
4. Cloud File Storage – Wasabi
Fanver.io is a file hosting and sharing service. Files uploaded by users are stored using cloud storage infrastructure provided by Wasabi Technologies.
We use a European Wasabi storage region for user-uploaded files.
In connection with file storage, the following information may be processed:
uploaded files and their contents;
file names;
file sizes and file types;
file identifiers;
upload and storage information;
technical metadata;
information necessary to store, retrieve, secure, and deliver files.
The storage and processing of uploaded files is necessary to provide the Fanver.io file hosting service requested by the user and is generally based on Art. 6(1)(b) GDPR.
Additional technical processing may be based on Art. 6(1)(f) GDPR where necessary to maintain security, prevent abuse, protect infrastructure, or ensure service stability.
Responsibility for Uploaded Personal Data
Uploaded files may contain personal data relating to the uploading user or third parties.
Users are responsible for ensuring that they have the necessary rights and, where applicable, an appropriate legal basis to upload, store, or share personal data through Fanver.io.
Users should not upload or publicly share confidential, sensitive, or personal information unless they are legally permitted to do so.
Further information:
Wasabi Privacy Policy:
https://wasabi.com/legal/privacy-policy
5. User Accounts
When you create or use a Fanver.io account, we process information necessary to establish, maintain, secure, and administer your account.
This may include:
email address;
account identifier;
registration date;
account status;
account settings;
subscription or plan information;
storage usage;
login information;
security-related information.
The processing is necessary to provide your account and associated services pursuant to Art. 6(1)(b) GDPR.
Security-related processing may additionally be based on Art. 6(1)(f) GDPR.
6. Google Sign-In
Fanver.io allows users to register or sign in using Google Sign-In.
If you choose Google Sign-In, Google authenticates your identity and may provide us with information associated with your Google account depending on the permissions requested and granted.
This may include:
name;
email address;
Google account identifier;
profile picture, where available.
The use of Google Sign-In is voluntary.
Processing necessary to provide the requested login functionality is based on Art. 6(1)(b) GDPR and, where applicable, Art. 6(1)(a) GDPR.
Google may process personal data outside the European Economic Area, including in the United States.
Further information:
Google Privacy Policy:
https://policies.google.com/privacy
7. Google reCAPTCHA
We use Google reCAPTCHA to protect Fanver.io against automated access, spam, bots, fraudulent registrations, attacks, and other forms of abuse.
Google may process information including:
IP address;
browser and device information;
operating system information;
interaction and usage information;
cookies and similar identifiers;
technical information used to distinguish human users from automated systems.
Where consent is legally required, reCAPTCHA-related technologies are used on the basis of Art. 6(1)(a) GDPR in conjunction with § 25 TDDDG.
Where legally permissible, security-related processing may also be based on our legitimate interest in protecting Fanver.io against automated abuse pursuant to Art. 6(1)(f) GDPR.
Further information:
Google Privacy Policy:
https://policies.google.com/privacy
8. Payment Processing – Stripe
We use Stripe to process payments for paid Fanver.io plans and services.
Depending on the payment method and transaction, Stripe may process:
name;
email address;
billing information;
payment method information;
payment card or bank information;
transaction amount and currency;
transaction date;
payment status;
IP address;
browser and device information;
fraud and risk assessment information;
other information necessary to process the payment.
Payment information such as complete payment card details may be entered directly into Stripe's systems and processed by Stripe rather than stored directly by Fanver.io.
We may receive information from Stripe regarding the status and result of transactions where necessary to manage payments, subscriptions, and user accounts.
Payment processing is necessary for the performance of the contract pursuant to Art. 6(1)(b) GDPR.
Where processing is necessary for fraud prevention, accounting, security, or compliance with legal obligations, Art. 6(1)(c) and/or Art. 6(1)(f) GDPR may additionally apply.
Stripe may process personal data outside the European Economic Area, including in the United States. Appropriate safeguards for international data transfers are used where required.
Further information:
Stripe Privacy Policy:
https://stripe.com/privacy
9. Google Advertising on Fanver.io
Fanver.io displays advertising provided by Google on certain areas of the service, including download pages.
Google and participating advertising technology providers may use cookies, web beacons, IP addresses, device identifiers, and similar technologies in connection with advertisements displayed on Fanver.io.
Depending on your consent choices, these technologies may be used to:
select and display advertisements;
provide personalized advertising;
provide contextual or non-personalized advertising;
measure advertisement impressions and interactions;
measure advertising performance;
limit how frequently advertisements are displayed;
detect and prevent invalid traffic and advertising fraud;
provide advertising-related reporting and measurement.
Google and its advertising partners may use information regarding visits to Fanver.io and other websites for advertising purposes where permitted by applicable law and the user's consent choices.
Advertising technologies requiring consent are used only after the required consent has been obtained.
The legal basis for consent-based processing is Art. 6(1)(a) GDPR in conjunction with § 25 TDDDG.
Further information:
Google Privacy Policy:
https://policies.google.com/privacy
How Google uses information from sites or apps that use its services:
https://policies.google.com/technologies/partner-sites
10. Google Ads and Conversion Measurement
We use Google Ads to advertise Fanver.io.
We may use Google Ads conversion measurement to understand whether users who interact with our advertisements subsequently perform certain actions on Fanver.io.
Depending on your consent and the applicable configuration, this may involve processing:
advertising identifiers;
cookies and similar identifiers;
IP address;
browser and device information;
advertisement interaction information;
referral information;
conversion events;
website interaction information.
We use this information to measure the effectiveness of our advertising campaigns and improve our marketing.
Where consent is required, Google Ads conversion measurement is activated only after the required consent has been provided.
The legal basis is Art. 6(1)(a) GDPR in conjunction with § 25 TDDDG.
Further information:
Google Privacy Policy:
https://policies.google.com/privacy
11. Consent Management
Fanver.io provides integrated cookie and privacy settings that allow users to manage the use of non-essential technologies.
For advertising-related consent, Fanver.io may additionally use a Google-certified Consent Management Platform (CMP) integrated with the IAB Europe Transparency and Consent Framework (TCF), where applicable.
In particular, users located in the European Economic Area (EEA), the United Kingdom, and Switzerland may be presented with a consent interface through which they can manage advertising-related purposes and participating advertising technology providers.
Depending on the available configuration, users may be able to:
accept or reject non-essential processing;
manage advertising purposes;
manage participating advertising providers;
consent to personalized advertising;
reject personalized advertising;
change or withdraw previously provided consent.
Consent choices may be stored in order to remember and communicate the user's preferences to relevant advertising technology providers.
Where processing is based on consent, the legal basis is Art. 6(1)(a) GDPR in conjunction with § 25 TDDDG.
Consent can be changed or withdrawn at any time through the available privacy or cookie settings.
12. Cookies and Similar Technologies
Fanver.io uses cookies and similar technologies.
We distinguish between the following categories:
Essential Cookies
Essential cookies are required to browse Fanver.io and use essential features.
They may be used for:
authentication;
maintaining login sessions;
account security;
fraud and abuse prevention;
providing requested functionality;
remembering essential settings;
storing privacy and consent choices.
Where such technologies are strictly necessary to provide a service expressly requested by the user, they may be used without consent in accordance with § 25 TDDDG.
Analytics Cookies
Analytics technologies may be used to understand how visitors interact with Fanver.io and how the service can be improved.
Depending on the technologies used, this may include information regarding:
pages visited;
website interactions;
browser and device information;
technical identifiers;
referral information;
usage information.
Where consent is required, analytics technologies are activated only after consent has been provided.
The legal basis is Art. 6(1)(a) GDPR in conjunction with § 25 TDDDG.
Advertising and Marketing Cookies
Advertising and marketing technologies may be used in connection with advertisements displayed on Fanver.io and our own advertising campaigns.
Depending on the user's consent choices, these technologies may be used for:
advertising delivery;
advertising personalization;
conversion measurement;
advertising attribution;
campaign measurement;
advertising frequency management;
advertising fraud prevention.
Technologies requiring consent are activated only in accordance with the user's consent choices.
Users can change or withdraw their consent at any time through the privacy or cookie settings available on Fanver.io.
13. Newsletter – Klaviyo
We use Klaviyo to manage and send newsletters and marketing communications.
If you subscribe to our newsletter, Klaviyo may process:
email address;
name, where provided;
subscription status;
date and time of subscription;
IP address;
email delivery information;
information about opened emails;
clicked links;
device and email client information;
other newsletter interaction information.
Where required, we use a double opt-in procedure.
Newsletter and marketing communications are sent on the basis of your consent pursuant to Art. 6(1)(a) GDPR.
You may withdraw your consent at any time by using the unsubscribe link contained in our emails or by contacting:
Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.
Klaviyo is headquartered in the United States. Personal data may therefore be processed in the United States. Appropriate safeguards for international transfers are used where required.
Further information:
Klaviyo Privacy Policy:
https://www.klaviyo.com/legal/privacy
14. Affiliate Program
Fanver.io operates an affiliate program through which participants may receive commissions for referring users or customers.
For this purpose, we may process:
affiliate account information;
name and contact information;
affiliate or referral identifiers;
referral links;
clicks;
registrations;
conversions;
purchases attributed to an affiliate;
commission information;
payment information;
IP addresses and technical information where necessary for attribution or fraud prevention.
Processing necessary to administer the affiliate relationship and calculate commissions is based on Art. 6(1)(b) GDPR.
Processing necessary to detect manipulation, fraudulent referrals, duplicate accounts, or other abuse may be based on our legitimate interests pursuant to Art. 6(1)(f) GDPR.
15. Uploaded Files and File Sharing
Fanver.io enables users to upload, store, share, and make files available for download.
Uploaded files may contain personal data relating to the uploading user or third parties.
Users are responsible for ensuring that they are legally permitted to upload, store, and share the respective content.
Depending on the sharing settings selected by a user, files may be accessible to third parties through a sharing or download link.
Users should not make confidential, sensitive, or personal information publicly accessible unless they have the necessary authorization to do so.
In connection with file hosting, we may process:
file contents;
file names;
file types;
file sizes;
upload timestamps;
file identifiers;
account associations;
download and access information;
technical metadata.
Processing necessary to provide file hosting and sharing functionality is generally based on Art. 6(1)(b) GDPR.
Security, abuse prevention, and infrastructure protection may additionally be based on Art. 6(1)(f) GDPR.
16. Reports of Illegal or Infringing Content
Users, rights holders, and other persons may report potentially illegal or infringing content hosted through Fanver.io.
When a report is submitted, we may process:
name and contact information of the reporting person;
reported URL or file;
explanation and legal basis of the report;
evidence submitted with the report;
information about the affected user;
communications regarding the report;
our assessment and actions taken.
Processing may be necessary to comply with legal obligations, including obligations under the Digital Services Act, pursuant to Art. 6(1)(c) GDPR.
Processing may additionally be based on Art. 6(1)(f) GDPR for the prevention of abuse and protection of our rights and the rights of third parties.
Further information is available on our Digital Services Act page.
17. Server Logs and Security
When Fanver.io is accessed, technical information may automatically be recorded.
This may include:
IP address;
date and time;
requested resource;
referring URL;
browser;
operating system;
HTTP status information;
security events;
technical error information.
We process this information to ensure the security, stability, and proper operation of Fanver.io, detect attacks and abuse, investigate technical problems, and protect our infrastructure.
The legal basis is Art. 6(1)(f) GDPR.
18. Customer Support and Communications
If you contact us by email or through another support function, we process the information necessary to respond to and manage your request.
This may include:
name;
email address;
account information;
communication content;
attachments;
technical information relevant to your request.
Where your communication concerns an existing or potential contractual relationship, processing is based on Art. 6(1)(b) GDPR.
Other support communications may be processed based on our legitimate interest in responding to inquiries pursuant to Art. 6(1)(f) GDPR.
19. Data Retention
We retain personal data only for as long as necessary for the respective processing purpose, unless continued retention is required by law or necessary to establish, exercise, or defend legal claims.
Account information is generally retained for the duration of the user account.
Uploaded files are retained according to the applicable account, plan, storage, and deletion rules.
After deletion of an account or file, information may remain temporarily in backups or technical systems until it is overwritten or deleted in accordance with our normal retention procedures.
Payment, invoice, and accounting information may be retained for applicable statutory retention periods under German law.
Newsletter information is generally retained until consent is withdrawn or the subscription is terminated, subject to limited information that may be retained to document consent or withdrawal.
Security, fraud, and abuse-related information may be retained for an appropriate period where necessary to protect Fanver.io, its users, or third parties.
20. International Data Transfers
Some service providers used by Fanver.io are located outside the European Economic Area or may process personal data outside the EEA.
This may particularly apply to services provided by companies such as Google, Stripe, and Klaviyo.
Where personal data is transferred to a country outside the EEA, we use a lawful transfer mechanism where required.
Depending on the recipient and circumstances, this may include:
an adequacy decision pursuant to Art. 45 GDPR;
participation in the EU-U.S. Data Privacy Framework;
Standard Contractual Clauses pursuant to Art. 46 GDPR;
another legally recognized transfer mechanism.
21. Your Rights Under the GDPR
Subject to the applicable legal requirements, you have the following rights:
Right of access – Art. 15 GDPR
You may request information about personal data we process about you.
Right to rectification – Art. 16 GDPR
You may request correction of inaccurate or incomplete personal data.
Right to erasure – Art. 17 GDPR
You may request deletion of your personal data where the applicable requirements are met.
Right to restriction of processing – Art. 18 GDPR
You may request that processing of your personal data be restricted.
Right to data portability – Art. 20 GDPR
Where applicable, you may receive personal data you have provided to us in a structured, commonly used, machine-readable format.
Right to object – Art. 21 GDPR
Where processing is based on Art. 6(1)(e) or (f) GDPR, you may have the right to object to processing based on grounds relating to your particular situation.
Right to withdraw consent – Art. 7(3) GDPR
Where processing is based on consent, you may withdraw your consent at any time with effect for the future.
To exercise your rights, please contact:
22. Right to Lodge a Complaint
You have the right to lodge a complaint with a competent data protection supervisory authority if you believe that the processing of your personal data violates applicable data protection law.
You may contact, in particular, the supervisory authority responsible for your place of residence, your place of work, or the place of the alleged infringement.
23. Withdrawal and Management of Consent
Where processing is based on consent, you may withdraw your consent at any time with effect for the future.
This particularly applies to:
analytics technologies;
advertising technologies;
personalized advertising;
conversion tracking;
newsletter marketing.
Cookie and advertising choices can be changed through the privacy, cookie, or consent settings provided on Fanver.io.
You can unsubscribe from marketing emails using the unsubscribe link contained in the respective email.
24. Data Security
We implement appropriate technical and organizational measures designed to protect personal data against:
unauthorized access;
unauthorized disclosure;
accidental or unlawful destruction;
loss;
alteration;
misuse.
Our security measures are reviewed and adapted where appropriate in light of technical developments and risks.
However, no online service or electronic storage system can guarantee absolute security.
Users are responsible for protecting their login credentials and should not disclose passwords or other authentication information to third parties.
25. Automated Decision-Making
Unless expressly stated otherwise in connection with a particular feature, Fanver.io does not use solely automated decision-making that produces legal effects concerning users or similarly significantly affects them within the meaning of Art. 22 GDPR.
Automated systems may nevertheless be used for technical security, spam prevention, fraud detection, advertising, or abuse detection.
26. Changes to This Privacy Policy
We may update this Privacy Policy where necessary, including where:
we introduce new services or functionality;
we change service providers;
our technical infrastructure changes;
applicable law or regulatory guidance changes;
our processing activities change.
The current version of this Privacy Policy will be made available on Fanver.io.
Where required by law, we will provide additional notice or obtain renewed consent before materially changing consent-based processing.
27. Contact
For questions regarding this Privacy Policy, the processing of your personal data, or the exercise of your data protection rights, please contact:
Samuel Ruoff
Schelmenwasen 21
72160 Horb am Neckar
Germany
Email: support@fanver.io
Last updated: August 2026